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Transforming Marketing Workflows with monday.com

From chaos to clarity in marketing operations.

Absolutely fantastic — I don't think we would have achieved the improvements we did, in the timeframe that we did, without their assistance. Jane and the team were a wealth of knowledge and an absolute pleasure to work with.

Daniel Soliman
Marketing Planning & Operations Manager
Marketing Automation
Customer Success
Partnership

About Vocus

Vocus is a leading telecommunications provider in Australia, known for operating consumer brands Dodo and iPrimus. The Consumer Marketing team at Vocus manages marketing requests from multiple external stakeholders and coordinates complex campaigns across diverse channels.

The Challenge

Before adopting monday.com, Vocus lacked a unified system for managing marketing requests and internal workflows. The team relied on Microsoft Teams, email, Excel, and Word, which created significant inefficiencies:

  • Disconnected tools made coordination cumbersome
  • No single source of truth for marketing requests
  • Limited visibility for marketing leadership on priorities and status

The Solution

Vocus partnered with Adaptive Pace to implement monday.com as a central platform for marketing workflow management. The solution replaced fragmented tools with an integrated system that streamlines intake, prioritisation, and execution.

Key Improvements:

  • Unified process for external stakeholder requests
  • Transparent workflow prioritisation
  • Cross-functional visibility for leadership teams
  • Faster onboarding and adoption

The Results

The shift to monday.com delivered measurable efficiency gains:

  • Time Savings: Reduced manual coordination by 5–6 hours weekly.
  • Improved Visibility: Marketing leadership gained unprecedented insight into active projects.
  • Better Prioritisation: Enhanced ability to manage workloads and align with broader business objectives.
  • Fast Ramp-Up: The team reached a working rhythm within just a few weeks.

Absolutely fantastic — I don't think we would have achieved the improvements we did, in the timeframe that we did, without their assistance. Jane and the team were a wealth of knowledge and an absolute pleasure to work with.

Daniel Soliman
Marketing Planning & Operations Manager

Summary

Vocus streamlined marketing workflows and improved cross-functional visibility with monday.com, saving 5–6 hours weekly on coordination.

Testimonials

What our clients says

Focused on your unique needs, our team delivers solutions that blend deep industry knowledge and cutting-edge strategies to ensure lasting growth.

"We had a great engagement with Adaptive Pace. The quality of work that they delivered was above and beyond our expectations, and we would recommend them for monday.com services in the future. They supported us before, throughout and after the engagement and were very professional in all matters."

Patrick Johnson
Data & Insights Lead

"Jane's expertise with monday.com has been transformative. She was able to help our marketing, finance and legal teams streamline and manage workflows to save hours of time. Her dedication and attention to detail ensured a seamless implementation tailored to our needs. If you're keen to unlock the full potential of the tools you use, we can't recommend Jane enough."

Jeremy Chan
Trust Lead

“Jane from Adaptive Pace has been instrumental in the success of our Monday.com rollout. She is highly experienced, professional, and driven to add value to your business process and workflow.We have been working with Jane for over 12 months and have benefited so much from her experience and expertise on the Monday.com product. I highly recommend Jane from Adaptive Pace for anyone looking to unlock the full potential of their Monday.com platform”.

Reymond Kurniawan
Head of Technology

Jane from Adaptive Pace has been instrumental in the success of our Monday.com rollout. She is highly experienced, professional, and driven to add value to your business process and workflow.
We have been working with Jane for over 12 months and have benefited so much from her experience and expertise on the Monday.com product. I highly recommend Jane from Adaptive Pace for anyone looking to unlock the full potential of their Monday.com platform”.

Lyle Kauffman
Chief Technology Officer, Goodman Group

Jane from Adaptive Pace has been instrumental in the success of our Monday.com rollout. She is highly experienced, professional, and driven to add value to your business process and workflow.
We have been working with Jane for over 12 months and have benefited so much from her experience and expertise on the Monday.com product. I highly recommend Jane from Adaptive Pace for anyone looking to unlock the full potential of their Monday.com platform”.

Lyle Kauffman
Chief Technology Officer, Goodman Group

"We had a great engagement with Adaptive Pace. The quality of work that they delivered was above and beyond our expectations, and we would recommend them for monday.com services in the future. They supported us before, throughout and after the engagement and were very professional in all matters."

Patrick Johnson
Data & Insights Lead

The time spent with Jane was fantastic, she was incredibily paticene with myself and the team as we worked through and evolved into Monday.com and was able to easily incorporate our requirements and changes. She has been a massive reason we have been able to get up and running so quickly

Clint Murray
Retail Development Project Manager

"Jane's expertise with monday.com has been transformative. She was able to help our marketing, finance and legal teams streamline and manage workflows to save hours of time. Her dedication and attention to detail ensured a seamless implementation tailored to our needs. If you're keen to unlock the full potential of the tools you use, we can't recommend Jane enough."

Jeremy Chan
Trust Lead

“Jane from Adaptive Pace has been instrumental in the success of our monday.com rollout. She is highly experienced, professional, and driven to add value to your business process and workflow.We have been working with Jane for over 12 months and have benefited so much from her experience and expertise on the Monday.com product. I highly recommend Jane from Adaptive Pace for anyone looking to unlock the full potential of their Monday.com platform”.

Reymond Kurniawan
Head of Technology

"I don't think we would have achieved the improvements we did, in the timeframe that we did, without their assistance. Jane and the team were a wealth of knowledge and an absolute pleasure to work with.

Daniel Soliman
Marketing Planning & Operations Manager

Reach Out Today

Get in touch with us today for a consultation to discuss your needs and explore how we can help. 

jane@adaptivepace.com
Book a consultation
Level 3, 478 George Street, Sydney NSW 2000
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